Just install InTouchApp on your mobile & login - done! IntouchApp will automatically backup your contacts for you.
You can access your backed up contacts online from a PC or Mac at https://www.intouchapp.com
Just install the app on all your devices & login with the same account! InTouchApp will automatically sync your contacts across all your devices. Ensure you do not logout of the app.
You did the smartest thing by using InTouchApp! Just install the app on your new mobile and log in! In a few minutes, all your contacts will be transferred to your phone.
Yes. Duplciate contacts are automatically merged as soon as they are backed up on the server. The detected duplicates are then merged on devices in subsequeny sync.
You can manage your contacts from the comfort of your PC or Mac by visiting https://www.intouchapp.com and logging in. Any changes you make to your contacts online will be reflected across your devices
On Android, iPhone, Blackberry 7, Outlook: yes, just ensure you are always logged into the app. On Blackberry 10, you need to manually tap on "Sync" to backup changes from your device (we are working on automatic backup for BB 10 as well).
On Android and iPhone, ensure that you make changes from within InTouchApp. These changes will sync instantly. If you make changes outside of InTouchApp, it can take up to few hours for them to sync (depending on many factors including availability of Internet, etc.). On BlackBerry 7, changes are always instantly backed up. On BlackBerry 10, automatic backup is not availabile yet. Please tap on "Sync" to backup changes (we are working on automatic backup for BB 10 as well).
Do not worry! Contacts once backed up are not lost on InTouch - no matter what happens on your device. First, check your master contacts list online at www.intouchapp.com from a PC or Mac. You should most likely find all your contacts there. If it is a few contacts, just search for them and click on Add To Device button. If a lot of contacts are missing from device, let us know and we will re-sync all contacts for you
It is a unique username assigned to everyone who uses InTouchApp. It is prefixed with an * (the asterisk sign) to differentiate it from other IDs (example, @ is prefix for Twitter handles). You can easily exchange contact info using this simple ID!
The best way to reach us for support is via InTouchApp -> menu -> Feedback. That way we receive all the information we need to assist your right away
Open IntouchApp on your mobile and look for input box that accepts IntouchID (Tap on Add Contact on Android & iPhone to see the input box). Just type IntouchID and tap on Add/Go to add as a new contact. Contacts connected via InTouch will stay updated automatically for you!
These are your "connected" contacts. Contact information of these contacts auto-updates on your device and is managed by the contact themselves. If they change their phone number or email, it will auto-update in your phone so you do not have to! Please do not edit or make any changes to these contacts.
Connecting with people and business on IntouchApp is simple: just type their InTouchID into the app to request a connection.
No, never! We are not in the business of selling contact info. Rather, we are in the business of securing it! You are always in charge of how your share your info and your contacts. Your trust is our most important asset. So be rest assured, your information is in safe hands!
You can reset your password by visiting https://www.intouchapp.com/user/password/reset/. You will need to remember the email address you registered with.
Please email us at email@example.com
InTouchApp on Android syncs locally stored contacts by default. If you have contacts in Google, MS Exchange, Yahoo, any other backup app, etc., then please write to us from menu -> Feedback and we will take care of it remotely for you
Install InTouchApp on your phone and login to backup your contacts to InTouch cloud. Then install InTouchApp for Outlook on your PC and login. Contacts will show up in your Outlook contacts. Any changes you make on the phone will automatically sync with Outlook.
Yes. As soon as you install InTouchApp for Outlook, existing contacts in Outlook will be merged with your master contacts list on InTouchApp and synced to all your connected devices
Yes. We attempt to sync contacts every few hours on Outlook. However, you can always initiate sync by opening InTouchApp and click on in menu -> Sync now.
Not yet, but please send us a request at https://www.intouchapp.com/apps/outlook/ so we can expedite it.
Microsoft Outlook 2003 and upwards.
Microsoft Windows XP and upwards.
For any help, please reach us at firstname.lastname@example.org
If you are an existing user and unable to verify your phone number for any reason, please click here to login with your username and password: intouchapp://onboarding/loginv1
If you are using Hotmail/Outlook/Live email, please do this in your email account settings: settings -> options -> safe senders -> add intouchapp.com to the safe senders list